Ashley Jenkins

731 Pasadena Ave

Milford, OH 45150

jenkinsar@gmail.com

513.580.6831

EMPLOYMENT HISTORY:

Miller-Valentine Residential Construction

Cincinnati, OH

August 2012-February 2016

PROJECT COORDINATOR

  · Collaborate with project managers and field teams to maintain project schedules and tasks.

  · Coordinate with project superintendents to prepare new job sites and required legal postings.

  · Maintain project documents and compliance records.

  · Process purchase orders and prepare subcontracts for hired vendors.

  · Coordinate project budgets and purchases with estimating department.

  · Satisfy project requirements for financing and property management/owner needs.

  · Continuously educate myself on state and local requirements for projects.

  · Perform assistant duties for the president of residential construction and other team members,

coordinating meetings, training, travel, expense reports, presentations, and an array of

administrative tasks.

Marketing Support Services

Cincinnati, OH

March 2011-May 2012

PROJECT COORDINATOR/CLIENT RELATIONS

  · Responsible for coordinated management of new fulfillment projects involving services such as

web and mobile development, graphic design, call center, mailing/shipping, and rebate

programs.

  · Identify the goals of a new project and define project scope and requirements.

  · Create and maintain GANTT Timeline, milestones, status reports, and change requests.

  · Working closely with sales team to create custom solutions to fit client needs, and make

recommendations for modifications that will enhance effectiveness of a program.

  · Build rapport with clients and stakeholders, maintaining open lines of communication.

  · Work across multiple departments internally to maintain alignment of program scope and

coordinate implementation with third party vendors.

  · Manage transition from Project Implementation to Client Relations, provide training to Client

Relations representatives and provide client with a permanent point of contact.

  · Develop proposals and quotes for new and existing clients.

  · Provide client service and problem solving for existing clients as Account Representative.

  · Manage invoice and outside costs to ensure proper billing.

  · Manage order entry for fulfillment orders for existing clients.

  · Provide support and backup for co-workers as needed.

  · Perform companywide duties outside of my job description in times of staffing difficulty.

Marketing Support Services

Cincinnati, OH

Jan 2010-March 2011

CALL CENTER REPRESENTATIVE/DATA ENTRY

  · Handle consumer calls for several clients over a wide range of products and needs.

  · Provide customer assistance to an average of 80 or more callers daily.

  · Tactfully handle sensitive phone calls with customers who are angry or upset.

  · Promote merchandise and upsell relevant products to callers.

  · Multi-tasking to maintain high data entry counts between calls.

  · Process consumer documents in a timely manner and maintain privacy.

SKILLS:

Multitasking and detail oriented

Use logic to solve problems efficiently

Quickly learn and adapt to change easily

Thrive within a team environment

Working knowledge of Microsoft Office software including Word, Excel, Project, and Powerpoint.

Project Management

Customer Service and Communication

Working knowledge of Adobe Photoshop

Typing 70 WPM

Software, hardware, and network trouble shooting.

EDUCATION:

HIGH SCHOOL DIPLOMA

RULH High School – 2004

Ripley, OH

• College Curriculum

REFERENCES:

HARPER HOGUE

PROJECT MANAGER

MV Residential Construction

Cincinnati, OH

859.509.1525

LISA DAILEY-JENKINS

RN

MedPace

Cincinnati, OH

818.489.8956

RACHEL SOUDERS

CUSTOMER SERVICE

ID Images

Cincinnati, OH

513.262.4695